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Genity x Narayana Health
AI post-discharge recovery
Co-designed with Narayana Health

Hospitals save lives. Recovery happens at home.Genity connects the two.

AI recovery plans for Narayana Health patients give clear, day by day guidance from the first day after discharge. Simple steps. Fewer surprises.

Designed with NH cliniciansRuns on WhatsAppFocus on post-discharge risk
Readmission risk
↓ 30%
Medication adherence
↑ 40%
Nurse workload
↓ 50%
Genity recovery dashboard

The two weeks no one really owns.

Right after discharge is when patients and families feel alone, but the system is quiet.

Patients go home with a file. What they need is a plan.
There is no daily monitoring. Teams are already at full capacity.
Early symptoms get missed and beds fill again with preventable readmissions.

The real blind spot is not intensive care. It is ordinary recovery at home.

What teams describe today
  • Discharge is rushed and instructions vary person to person.
  • Families call only when they are already scared or confused.
  • Follow up depends on memory, not a predictable system.

We start with one clear patient story.

Designing around one real scenario keeps the product honest.

Rajesh, 52, post cardiac surgery

He missed a few doses, ignored a low grade fever and waited. Ten days after discharge, he was back in the ward with an infection.

Genity turns those ten days into simple steps, reminders and early warnings that are hard to miss.

Discharge file in, 14 day plan out.

No new portal for patients. No extra screens for doctors.

AI reads the discharge

Discharge summary, medication chart and vitals are converted into structured data.

Plan and risk score

A day by day plan and Preventive Risk Score are created for the next 14 days.

WhatsApp nudges

Patients and families receive short, clear messages on WhatsApp. Nurses see only alerts.

What actually changes when you switch.

Same team, same beds, but a very different recovery experience.

Before
Paper discharge and verbal advice that is easy to forget.
Families confused about what to do on day 3 or day 7.
No early signals for nurses until things are clearly bad.
Beds taken up by patients who could have stayed home.
After Genity
Clear daily steps in the channel people already use.
Simple nudges for patients and caregivers together.
Nurses see a ranked list of who is drifting off track.
Readmissions drop and time is spent where it matters most.
Estimated readmission shiftDown by around 30%
Medication adherenceUp by around 40%
Routine follow up workloadDown by around 50%

Built for Indian families, not just devices.

If it only works for tech savvy people in cities, it does not solve the problem.

Runs on WhatsApp

No app store, no login. Most families already rely on WhatsApp for health communication.

Written for caregivers

Messages talk to the person at home who is actually watching the patient.

Comfortable at Narayana scale

High volume units can onboard pilots without changing core hospital systems.

Designed for India. Zero extra friction for patients.

Indian family supporting recovery at home

Lightweight for teams that are already stretched.

Doctors keep control. Nurses get clarity. No one gets another inbox.

Doctor approves

Protocols and templates are agreed once for each pathway.

Plan generated at discharge

Eligible patients get a plan as part of routine discharge, not as a separate step.

Nurse views one simple list

Patients are sorted by risk and attention needed today.

High risk alerts escalate

Only patients that move into higher risk bands trigger alerts for doctors.

Recovery is not a side project.

Data, consent and clinical safety sit at the center of the product.

Data encrypted

Patient data is encrypted in transit and at rest, on infrastructure that follows health grade security practices.

Aligned with NABH and HIPAA

Controls and flows are designed to sit well with NABH and HIPAA expectations from day one.

Consent by default

Plans and nudges start only after clear, recorded consent from the patient.

Shaped with NH teams

Product decisions are made with direct input from Narayana clinicians.

What it feels like on the ground.

Short, honest feedback from the people who would actually use this.

Clinician

With this in place, I know which three patients out of thirty need a call today. It helps me focus on the right cases.

Patient

I did not have to guess what to do every morning. I just followed the steps that came on my phone.

Caregiver

Instead of searching online at night, we could check the message for the day and know what was normal and what was not.

Narayana pilot cohort

Start recovery in a different way.

The pilot focuses on cardiac and other high risk surgeries at Narayana Health in India. A small, well watched group to prove outcomes quickly.

Share your details and the team will coordinate with your Narayana unit if your case fits the current pilot.

No extra cost for pilot patients. The goal is to prove impact, not charge fees.